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|I apologize for the automatic translation of the text. I do not want to spend time editing and consultation with a professional translators. The main thing - is the meaning of the article.|
Contacting the company service center under the roof of "Online Trade"
turned into a loss of more than 26 hours of travel, lots of calls ... and
gratitude that me have only been robbed.
And this despite the fact that they immediately recognized legal warranty and factory defect.
As a result, I lost my camera and my money.
They left me with money for which I can't buy now any similar camera, and lots of expensive accessories,
turned into dust ...
My "Fujifilm X20", instead of a warranty repair or exchange, the Moscow representatives of the company "Fujifilm" just took away from me.
Based on my painful experience, I can not recommend to buy in Moscow, digital cameras and lenses Fujifilm.
(I hope that in the spring of 2018 I will finally buy X-T10 from the USA, normal quality for normal money)
Finally I bought a camera from
Adorama. In a wonderful
rating "Demo". Many thanks,
"They stand behind their products and I have never
had a problem with anything I've purchased new or used.They are
super picky about their rating system on used equipment, putting the
customer before profit. In my book the best people to deal with for
For a long time I was looking for a little camera for permanent wear. Nikon, Olympus, Panasonic ...? "Of course Fuji colors better": advised me the manager of one large store. At Fuji films I shot a lot and know their exquisite, stable quality. Of course, this is the best slide film. The same applies to paper and photochemistry. But Fuji camera, I almost did not know. Visited Fujifilm site, I began to study the production. Immediately I rushed to a gross technical mistake. So sorry for the company Fuji. I happened to be on the firm and on the Mountain itself. I saw how the Japanese honor this word. I called the Moscow office and asked to correct the error or provide an address in Japan to write that Muscovites disgrace company. "We do not give this information," intoned reluctantly mumbled and hung up. It should have been alerted! I found the address by myself. Shame from the site removed. Then my attention was attracted by "Fujifilm X10" camera. I began to study, to look closely, to read. (Compare with the Nikon p7100). And then "Fujifilm X20" arrived. Without the filter in front of the matrix, respectively, with a more detailed, clear image; obviously without the "Blooming" and with the information in the optical viewfinder. But I pulled. Very much like the flip screen. We can shoot and unusual angles, and a screen shade from the sun's glare, and make a frame "from the hip". And such a device company ... made in China. In my mind "top-end" camera should be made in Japan. Also replaced the optical viewfinder electronic eye. The camera has increased in size, and became not pocket size. And if you carry a camera in your bag, it is not such a small matrix. At "Fujifilm X30" disappeared separate charger. Rather it appeared as "optional" for an additional fee. Improved video, wireless communications, and more battery due to the size and weight I do not need . In short, 27 August 2014, as soon became known parameters of "Fujifilm X30" I rushed to buy "Fujifilm X20". There was no choice.
I'm used to treat with care
to optics so
ordered at ebay.com the protective filter Hoya thread 40.0 mm. The
camera was surprised by a very good picture, rich settings,
convenient menu. I have written on other sites, but I repeat: Fujifilm
knows everything about colors,
and their film experience they were able
to transfer to the matrix! Wonderful functions
- expanding the dynamic range, simulation films, including B&W
filters. Clouds with red (orange) filter
(BW) - great! Mode "macro" - disappointed. Enthusiastic reviews of
fellow chamber dzhipege postponed my shoot in "raw" format, but in
vain. It made sense to just shoot in «RAF», maybe. you never know in
advance which picture will be particularly roads, and seek to
maximize the quality I always try. It so happened that the forced
purchase of the fall was not conducive to full testing chamber. If I
was going to shoot, "ribbon-cutting" only for the Internet, take
this toy I hesitated instead of SLRs. Yes focusing speed 0,00..6
sec, but that's where it hover - question. Originally I bought
this camera not
for commerce but
for fun when
nothing heavy impossible to carry.
"Shop will return
yours rubles (then $1 was 34 rubles, now about
$1=65rubles) or exchange" (on the "Fujifilm
X30", which I did not want to buy? Later,
the dealer did not even offer a replacement to the "Fujifilm
X30"). By the way, and in the
representation of "Fuji" (mr Denis) lied, saying that the X20 is on
sale (?!) I foolishly bought a spare battery for future use,
which did not even loaded (1790rubles). Worthless adapter-hood,
filter (approximately 1000rubles), bag-cover (1200rubles). I spent 5
days on holiday trip, made a lot of calls. Naturally I again write
to the head office. Although our problems, we have to solve here.
The dealer said that the case of the viewfinder is not unique.
"Fujifilm.ru" do not care to the client. The "Fujifilm Russia"
have a big problem with the service. And Moscow is already talking
ps. Coincidentally, the same day I contacted the service "Nikon" (m. Kurskaya, Moscow, Russia) with discontinued lens. (AF-S 28-70 f2,8 (repair AF module.) I almost did not hope. They repaired in one (!) day. For little money. The Nikon company employed professionals, not incomprehensible mediators like "Fuji". Probably the Moscow market for "FujiFilm"is indifferent. It's a pity.